Release Notes | Rework Action in Sampling
Updated at March 26th, 2024
Simplify sample review process
We’ve added a new rework action into the Quality Control process. The objective is to ensure that once customers finalize their samples, we can identify which ones are completed and may need rework
We are adding a new action in sampling specifically to rework tasks from finalized samples. This change helps teams make better decisions about what to rework. Previously, users had to choose whether to approve or reject tasks while finalizing samples. This was problematic because they had no visibility on the task qualities when making this decision. This change allows our teams to review the detailed quality data in Looker after finalization, assess the sample's quality, and only then decide if some tasks should be rejected.
How to use it?
- Review a sample and add some feedback.
- Click finalize in the row menu.
Now, finalizing a sample saves the feedback, makes it non-editable, and sends it directly to our reporting infrastructure. No rejection decisions have to be made at this point.
- After reviewing a sample and adding feedback, finalizing it will tag the sample with a green badge for easy identification.
This tag helps quickly recognize finalized samples that may require rework. Once a sample has been finalized, the Rework action in the same row menu becomes enabled.
Rework Options Post-Finalization
After checking the quality of a finalized sample in our reporting infrastructure, you can determine whether some tasks in the sample need to be reworked. If so, select the rework action in the row menu, which offers two choices based on the Service Level Agreement (SLA) status.
- If the SLA is passed, reworking a sample means only the task(s) with feedback get rejected.
- If the SLA fails, both the task(s) with feedback and an out-of-sample task(s) from the batch will be rejected.
Note that tasks without feedback cannot be rejected from sampling. This ensures that only tasks reviewed and marked with feedback are considered for rejection.